The QC Data Services Analyst is responsible for supporting all activities associated with the Laboratory Information Management System (LIMS) for the Winnipeg Global LabVantage LIMS system. They will provide direct support to LIMS users for LIMS related requests such as user access, trouble shooting, master data requests, protocol creation, reporting and maintenance activities; as well as system administration to ensure cGMP compliance in the LIMS business processes.
Requirements
- Serve as site administrator and technical expert for the LabVantage LIMS
- Complete administration for user accounts
- Perform transactional and master data changes as required
- Build master data in LIMS system, execute testing and aid in migration through the LIMS environments
- Provide support and maintenance, problem solving and information gathering for the LV LIMS system
- Train users in the LV LIMS system
- Diagnose system problems and develop/coordinate resolutions with internal and/or external partners as needed
- Work closely with applicable business units and users to generate user requirements and understand system functionality and use
- Assist with the validation of system improvements
- Be available to support LIMS users after-hours on a rotational basis
- Provide trending support for various departments on LIMS data for investigations, deviations or change controls
- Provide basic support during regulatory inspections
- Participate in team projects (local and global)
- Author and collaborate on SOPs, Deviations, CAPAs, and Change Controls as necessary
Benefits
- Competitive salary
- Flexible work arrangements
- Extensive benefits package