Retention Sales Specialist

The Retention Sales Specialist is responsible for reducing customer churn by solving customer problems and retaining existing customers. This role requires excellent communication skills, attention to detail, and the ability to prioritize and multitask.

Requirements

• Communicating with customers and support staff
• Collecting data about customer service trends
• Recording and responding to customer complaints
• Developing strategies to retain customers
• Measuring key performance metrics related to churn and retention efforts

Benefits

• Competitive pay
• Comprehensive benefits package
• Affordable health care packages
• 401K
• Paid vacation
• Paid holidays
• Referral bonus
• Flexible schedule