Customer Service Representative
eMed, LLCMiami, Florida, United States
Posted September 16, 2025
Full Time
About the Company
eMed is a technology-driven digital health company offering peace of mind through telehealth.
Job Description
eMed is seeking a bilingual (Spanish/English) Customer Service Representative to join their team, focused on providing peace of mind through telehealth. This role involves hybrid and rotating schedules, supporting 24/7 operations, and offering a challenging and fast-paced work environment within a growing, technologically-driven digital health company.
Requirements
- Acquire a deep understanding of our business.
- Be helpful and take ownership of customer situations.
- Identify the root cause of inquiries.
- Utilize a customer relationship management tool.
- Provide prompt and accurate responses to customer inquiries.
Benefits
- Health Care Plan
- Retirement Plan
- Life Insurance
- Paid Time Off
- Short Term & Long Term Disability
- Training & Development
- Free Food & Snacks
- Wellness Resources
