Director of Information and Data Security
EltropySanta Clara, California, United States
Posted October 17, 2025
Full Time
About the Company
Eltropy provides AI‑powered digital banking solutions tailored for credit unions and community banks, enabling them to offer seamless, omnichannel experiences across voice, text, secure chat, video banking, and co‑browsing. Its platform integrates predictive analytics, real‑time tracking, and Salesforce connectivity to drive member growth, deposit retention, fraud prevention, and branch transformation. By combining conversational commerce with content automation and business intelligence, Eltropy empowers institutions to thrive in the AI and digital age. With a proven track record of serving over 700 community‑financial institutions worldwide, the company distinguishes itself through deep industry expertise and a commitment to enhancing local financial ecosystems.
Job Description
The Director of Information and Data Security will lead Eltropy's IT and Cybersecurity function, developing foundational systems, processes, and governance across infrastructure, data protection, and compliance.
Requirements
- Independent, self-starter with strong ownership and execution bias.
- Ability to prioritize and execute in a resource-constrained, fast-paced SaaS environment.
- Strategic thinker with operational depth; able to balance long-term maturity goals with immediate risk mitigation.
- Excellent communication skills with the ability to influence and align cross-functional stakeholders.
- Proven experience setting up IT or cybersecurity programs in a SaaS or technology environment.
- Strong understanding of endpoint protection, cloud infrastructure security (AWS/Azure), IAM, and network security.
- Experience with SIEM and/or XDR deployment and tuning for threat detection and monitoring.
- Familiarity with CSPM, SAST/DAST, and vulnerability management tools.
- Knowledge of GRC frameworks (SOC 2, ISO 27001) and translating them into practical, auditable controls.
Benefits
- Competitive salary
- Benefits package
- Opportunities for growth and professional development
