Customer Success - North America - Strategic Accounts

ElevenLabs is an AI research and product company transforming how we interact with technology. We are looking for a Customer Success - North America - Strategic Accounts professional to partner directly with enterprise customers building and deploying conversational agents on the ElevenLabs Agents Platform.

Requirements

• 7+ years of Customer Success, Strategic Account Management, or Enterprise Partnership roles
• Demonstrated experience managing large, complex enterprise accounts with a proven track record of driving NRR and retention
• Proven experience driving revenue outcomes, including owning a revenue quota and identifying, qualifying, and closing cross-sell opportunities along with renewals

Benefits

• Innovative culture
• Growth paths
• Learning & development
• Social travel
• Annual company offsite
• Co-working