Customer Service Representative - E&D
Elevate and DelegatePasay, Philippines
Posted January 30, 2025
9600 - 12000 USD year
Full Time
About the Company
Ready to achieve new levels of productivity, revenue, and cost savings? Connect with us today! Elevate and Delegate is a strategic headhunting agency and virtual assistant provider specializing in finding high-performance pre-vetted talent, including virtual assistants and strategic executives, in any industry. We help startups, SMBs, fast-growing companies, and solo entrepreneurs save up to 70% on staffing costs by providing top-notch team members to complement your onshore team. There are no markups, hidden charges, monthly payments to us, or salary deductions. You select your hires, who work directly for you—100% client-controlled and with the ability to hire directly. We offer a risk-free guarantee with free replacements within 90 days if you’re not satisfied.
Job Description
Elevate and Delegate is seeking a customer-oriented Customer Service Representative to act as a liaison between their clients and their team. The role involves providing product/services information, answering questions, resolving issues, and advocating for customer needs. Excellent communication, problem-solving, and proactive customer engagement are essential for success.
Requirements
- Experience as a Customer Support Specialist or similar CS role
- Experience using help desk software and remote support tools
- Understanding of how CRM systems work
- Excellent communication and problem-solving skills
- Multi-tasking abilities
- Patience when handling tough cases
- Dedicated workstation at home
- 30 MBPS minimum Internet connection
- Backup device and Internet in times of power outages
Benefits
- Client Relationship
- Payment handled directly by client
- Vacation Leaves and Holidays
