Account Manager - Japanese Speaker

Account Manager - Japanese Speaker - guide companies toward a sustainable world, support customers throughout the Japan region, manage a portfolio of customers to maximize the value they get from the EcoVadis solution, and maintain a high level of satisfaction and engagement with the service and tools.

Requirements

• 5+ years of success in Account Management, Customer Success, or Consulting, ideally within a high-growth or fast-paced industry.
• Bachelor’s degree in Supply Chain, Sustainability, Business Administration, or a related field.
• Strategic Planning: Proven track record in developing and executing comprehensive Account Plans to drive growth and retention.
• Bilingual Proficiency: Professional fluency in both English and Japanese (Written and Verbal).
• Cultural Competency: Native Japanese proficiency or JLPT N1 (or equivalent), with documented experience navigating Japanese business etiquette and client relations.
• Data Literacy: Advanced proficiency in Excel and data analytics to derive actionable insights. Experience with AI tools will be advantageous.
• Agility: A self-driven, results-oriented professional who thrives in evolving, multicultural environments.
• Mission-Driven: A genuine passion for Sustainability and corporate social responsibility.
• Collaboration: A proactive team player who can work effectively across international time zones and diverse teams.

Benefits

• Support with all the necessary office and IT equipment
• Flexi time working system
• Wellness allowance for mental and physical wellbeing
• Access to professional mental health support
• Referral bonus policy
• Learning and development
• Sustainability events and community involvement
• Peer recognition program
• Employee-led resource groups
• Social Insurance
• Commuting Allowance
• Work Model: Hybrid Work Model
• Remote work from abroad policy
• Life Insurance
• Paid employee volunteer day