Regulatory Operations Coordinator

The Regulatory Operations Coordinator is a member of the Legal - Regulatory Operations team, reporting to our Manager, Regulatory Operations. The Regulatory Operations Coordinator performs a variety of administrative tasks to support the team’s work in ensuring that our innovative kiosks are operating in compliance with any applicable state and local regulations.

Requirements

• Answering inbound phone calls from local government officials and law enforcement to provide real-time assistance and solutions;
• Scanning and uploading regulatory filing documents applicable to new and existing kiosk locations;
• Reviewing and updating database fields based on the team’s progress;
• Ensuring that accurate data is timely entered into Salesforce and associated internal systems;
• Researching local requirements, calling city and state officials to confirm jurisdictional requirements;
• Responding to email inquiries from regulatory authorities and law enforcement;
• Producing and distributing reports on a regular cadence as required by state and local authorities;
• Maintaining accurate internal records, filings, and data entry as needed;
• Following up on applications and administrative filings that need a response;
• Printing license applications and other materials, compiling application materials, and handling outbound mail.