Associate Process Manager
eClerxPune, Maharashtra, India
Posted November 10, 2025
Full Time
About the Company
eClerx is a productized services company offering a wide range of solutions including financial services, digital analytics, CRM, and knowledge process outsourcing. With a focus on combining people, technology, and domain expertise, eClerx aims to set industry benchmarks for client service and innovation in technology, data analytics, and process management.
Job Description
We are looking for candidates with strong analytical thinking, business acumen, and experience in turning data into actionable insights to support both day-to-day operations and strategic decisions.
Requirements
- Strong analytical thinking and business acumen
- Experience in turning data into actionable insights
- Strong hands-on knowledge of marketing, Sales and Revenue analytics and marketing frameworks
- Experience with GCP, Adobe Analytics, Salesforce CRM systems, and marketing automation platforms
- Proficient in visualization using Looker with hands-on SQL
- Strong proficiency in SQL for data querying and transformation
- Experience in data visualization and dashboarding using Looker, or equivalent tools
- Hands-on with Excel, and familiarity with scripting languages like Python or R (good to have)
- Solid understanding of statistical techniques and their applications in experimentation and optimization
- Ability to independently explore data, structure analytical approaches, and present compelling narratives from data insights
- Strong knowledge of marketing analytics and marketing frameworks
- Able to analyze and conduct impacting driver analysis
- Exposure to tools like Google Analytics
- Strong business acumen and the ability to translate data into meaningful recommendations for business teams