Sales Operations Analyst, MSP Billing & Reporting

The MSP Billing & Reporting Specialist is responsible for managing the end-to-end revenue recognition process for Druva's Managed Service Provider (MSP) business, ensuring accuracy and timeliness in inbound data handling, validation, and outbound partner reporting.

Requirements

• Advanced Excel / Google Sheets (formulas, pivots, vlookups, data cleaning, deduplication, validation logic)
• Experience with BI tools and data pipelines (Sigma, Tableau, Power BI, etc.)
• Familiarity with NetSuite, Salesforce, and Firebird (or similar data warehouse environments)
• Strong grasp of data transformation workflows (exports, mapping, joins, batch validation)
• Understanding of SaaS consumption-based billing, rate card logic, and tiered pricing structures
• Knowledge of revenue recognition principles (ASC 606 familiarity is a plus)
• Experience in reconciling data between accounting and operational systems
• High attention to detail and ability to work accurately under tight monthly deadlines
• Excellent written and verbal communication skills — able to explain data logic to non-technical teams and partners
• Comfortable working cross-functionally with accounting, finance, product, and sales teams
• Strong problem-solving mindset — ability to identify root causes of data anomalies and design durable fixes