Amazon Customer Support and Operations Specialist

Amazon is seeking a detail-oriented and proactive Customer Support and Operations Specialist to manage Amazon accounts, optimize product listings, and drive sales performance. This role involves managing inventory, monitoring key metrics, and addressing customer inquiries. Experience in e-commerce, particularly with Amazon, is highly valued.

Requirements

• Conduct audits and monitor Amazon accounts for policy violations.
• Manage inventory levels and forecast sales and inventory needs.
• Handle customer inquiries and manage customer service tasks.
• Submit cases for reimbursement claims and coordinate product shipments.
• Optimize product listings with accurate and compelling content.
• Monitor and report on key performance metrics.
• Research Amazon marketplaces and product opportunities.

Benefits

• Holiday paid time off
• Paid vacation time off