Amazon Account Specialist

Amazon is seeking a detail-oriented Amazon Account Specialist to manage and optimize Amazon accounts, ensuring policy compliance and driving sales performance. The role involves inventory management, customer service, monitoring key metrics, and staying up-to-date on industry trends. Experience with e-commerce, particularly managing Amazon accounts, is preferred.

Requirements

• Conduct audits and monitor Amazon accounts for policy violations, health warnings, and performance notifications.
• Manage inventory levels and forecast sales and inventory needs.
• Handle customer inquiries, reviews, and feedback to ensure a high level of customer satisfaction.
• Submit cases for reimbursement claims and coordinate product shipments to Amazon.
• Monitor Best Seller Badges performance and suggest improvements.

Benefits

• Holiday paid time off
• Paid vacation time off
• Work from home