Senior Manager - Account Management
Donnelley Financial SolutionsUS
Posted November 25, 2025
Full Time
About the Company
A values-driven organization that empowers employees to build a fulfilling career while bringing their authentic self to work every day.
Job Description
Join a dynamic team at the pulse of global markets, where we deliver innovative software and service solutions for essential financial reporting and capital markets transactions. The Senior Manager, Account Management is a strategic leader responsible for overseeing a team of Account Managers within the Global Capital Markets division.
Requirements
- 5+ years of experience in account management or client services, with at least 5 years of management/leadership experience preferred
- Proven leadership experience managing high-performing teams in a fast-paced, deadline-driven environment
- Strong understanding of client lifecycle, client retention strategies, and sales enablement
- Adept at change management
- Experience following and training on an established sales process
- Strong track record of high performance, including individual and team KPIs
- Exceptional communication, interpersonal, and coaching skills
- Proficiency in CRM systems (Salesforce preferred) and project management tools
- Ability to think strategically while executing tactically
- Background in financial services industry preferred
Benefits
- Competitive compensation
- Flexible workplace
- Comprehensive benefits
- Opportunities for professional growth
