Guest Relation Agent for Aulus Lindos Rhodes

The Guest Relations Agent at Domes Resorts is responsible for creating a welcoming atmosphere for guests and ensuring that their stay is enjoyable and memorable. The role involves promoting hotel services, addressing guest complaints, and maintaining effective communication with other departments.

Requirements

• Promoting hotel services
• Addressing guest complaints and issues efficiently
• Maintaining effective communication with other departments
• Providing personalized assistance and responding promptly to guest inquiries and requests
• Recording guest interactions, feedback, and special requests in the hotel management system
• Preparing reports on guest satisfaction and service trends for management review

Benefits

• Competitive Remuneration Package
• Continuous Training & Development opportunities
• Friendly Work environment