Senior Customer Success Manager (f/m/d)
doinstructBerlin, Germany
Posted July 22, 2025
Full Time
About the Company
We're building something meaningful with clear customer impact across industries.
Job Description
We're on a mission to simplify how organizations onboard, enable, and empower their teams through smart, scalable technology. As a Senior Customer Success Manager, you'll own a portfolio of B2B SaaS enterprise customers, guiding them from onboarding to renewal and growth.
Requirements
- 4–8 years of experience in Customer Success, Account Management, or SaaS Consulting
- Familiarity with growth-stage SaaS environments (Series A–C)
- Fluency in German
Benefits
- Competitive compensation
- NRR-based bonus
- POC conversion incentives