Shift Manager | Madrid, Spain
DigitainMadrid, Community of Madrid, Spain • Alcobendas, Community of Madrid, Spain
Posted October 16, 2025
Full Time
About the Company
Digitain specializes in ServiceNow consulting and development, helping organizations of all sizes implement and optimize the platform. They guide clients from foundational ITSM processes through advanced integrations and custom end‑user portals, covering design, build, and transformation phases. By combining deep platform expertise with a flexible, project‑scalable approach, Digitain enables rapid deployment and lasting operational improvements. Their focus on end‑to‑end delivery and commitment to aligning technology with business goals sets them apart in the ServiceNow ecosystem.
Job Description
The Shift Manager is responsible for overseeing the smooth operation of the live casino during assigned shifts, ensuring that all gaming activities meet company standards and comply with regulations.
Requirements
- Proficiency in Spanish or Portuguese and good command in English (both spoken and written)
- Digitally literate
- Previous land-based and/or online supervisory casino experience
- Familiarity with gaming regulations and live-streaming technology
- Excellent communication skills, both written and verbal
- Leadership, management and analytical skills
- Ability to identify problems and propose correct solutions
- Proven experience managing live operations or similar team set ups in a high-pressure environment