Customer Analytics Specialist
DigitainYerevan, Armenia
Posted June 1, 2022
Full Time
About the Company
Digitain specializes in ServiceNow consulting and development, helping organizations of all sizes implement and optimize the platform. They guide clients from foundational ITSM processes through advanced integrations and custom end‑user portals, covering design, build, and transformation phases. By combining deep platform expertise with a flexible, project‑scalable approach, Digitain enables rapid deployment and lasting operational improvements. Their focus on end‑to‑end delivery and commitment to aligning technology with business goals sets them apart in the ServiceNow ecosystem.
Job Description
Customer analytics specialist responsible for analyzing customer data, developing reports, and providing insights to inform business decisions.
Requirements
- Degree in Economics, Finance, Business, Mathematics, or other relevant fields
- Proven working experience in data/business analysis
- Experience working with large datasets attained through multiple channels
- Strong understanding of data modeling concepts
- Strong mathematical and analytical mindset
- Advanced practical knowledge of MS Excel
- Demonstrated knowledge of SQL and ETL processes
- Experience with Power BI is a huge plus
- Experience with programming languages or statistical packages like Python or R is a plus
- Familiarity with CRM tools and programs is a big plus
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance