Member Engagement Associate

The Member Engagement Associate will answer and resolve member inquiries regarding account maintenance and general banking matters, via phone call. They will ensure world class service is delivered by way of effective communication, creative problem solving, and product and service knowledge.

Requirements

• High School Diploma or GED required
• 1+ years customer service experience required
• 1+ years experience working in a contact center preferred
• 1+ years Financial services experience preferred

Benefits

• Amazing Medical, Dental, Vision, Life Insurance benefits
• 401K employer matching
• 100% PAID tuition at ASU
• monthly contribution towards paying-off existing student loans
• Time off for Parental/Elderly Care
• Money for your kids' extracurricular activities
• 16 paid volunteer hours per year