Technical Support Representative
The DescartesOttawa, Ontario, Canada
Posted October 10, 2025
Full Time
About the Company
Descartes Systems Group offers on-demand software solutions for logistics-intensive businesses to improve productivity and sustainability.
Job Description
Descartes is seeking a Technical Support Representative to provide excellent customer support for Sellercloud, a multichannel eCommerce platform. This role involves resolving complex technical issues, staying up-to-date with new features, and acting as a product expert. The company is rapidly growing and invests in technology and logistics solutions for a diverse customer base.
Requirements
- Strong proficiency in written and spoken English
- Technical inclined and detail-oriented
- Reliable team player
- Ability to troubleshoot complex issues
- Knowledge of SQL for data analysis
Benefits
- Competitive compensation
- Great benefits
- Remote work opportunities
- Flexible work hours
- Opportunity to join a mission-driven team
