Technical Support Engineer III
DelineaPhilippines
Posted October 23, 2025
Full Time
About the Company
Delinea is a leading provider of identity security solutions, specializing in Privileged Access Management (PAM) and Identity Management. The company offers comprehensive tools to govern user identities across cloud and traditional environments, enhancing cybersecurity by applying context and intelligence throughout the identity lifecycle. Delinea's platform stands out for its rapid deployment, minimal resource requirements, and ability to detect and respond to irregularities in real-time, making it a key player in securing modern enterprises.
Job Description
Delinea is seeking an experienced Technical Support Engineer to join their growing team at a remote location in the Philippines. The role involves providing world-class technical support to customers, assessing and resolving technical issues, and maintaining a professional customer interaction. Delinea focuses on securing human and machine identities through a cloud-native Identity Security Platform and is a leader in the security industry.
Requirements
- At least 3-4 years of proven professional experience as a technical support engineer
- In-depth knowledge of Cybersecurity products and solutions
- Experience with IT, System administration, Networking, and Data Transport and Encryption
- Proficiency in Cybersecurity products and solutions
- Troubleshooting and problem deconstruction skills
- Strong written and verbal English communication skills
Benefits
- Competitive salaries
- Meaningful bonus program
- Excellent benefits (healthcare, pension/retirement matching, life insurance, employee assistance, time off, paid holidays)
