Customer Success Manager (German Speaker)

DeepJudge is a fast-growing venture-backed company leveraging Artificial Intelligence to transform the legal profession. They are seeking a Customer Success Manager specializing in German, to partner with law firms and build strong client relationships, ensuring they receive maximum value from their software and drive efficient and profitable workflows. The role involves onboarding, relationship management, project coordination, and providing training and solutions.

Requirements

• 3+ years of customer success, client-facing, or account management experience, ideally in a SaaS or legal tech environment.
• Strong German and English communication skills.
• Professionalism with presentation skills.
• Legal expertise (J.D. or prior law experience preferred).
• Tech-savviness with a keen intellectual curiosity.
• Proactive and entrepreneurial mindset.
• Detail-oriented with a meticulous approach.
• Responsive and reliable with ability to manage a book of business.
• Global collaboration ability.
• Comfort navigating complex software and working in a dynamic, startup environment.

Benefits

• Competitive salary and incentives
• Opportunities for professional growth and career advancement
• Supportive and collaborative company culture