Technical Account Manager - Major Accounts

Join DataDirect Networks (DDN) as a Technical Account Manager - Major Accounts and be part of a company at the forefront of AI and high-performance data storage innovation. This role involves providing leadership and building a highly effective and customer-focused technical account team to ensure customer success.

Requirements

• 8+ years' technical experience working in a cross-functional environment.
• Strong leadership, planning, decision making and communication skills.
• Experience in leading large programs
• Project management skills required and PMP or similar certification is a plus
• Experience developing and deploying scripts and tools
• Experience working in remote teams located around the globe
• Experience developing documentation and procedures
• Experience in managing heterogeneous hardware and software (servers, network, applications, file systems) environment projects preferred
• Experience in AI/ML infrastructure management and operations at scale and in cloud environments
• Requires parallel filesystem knowledge (Exascaler, Lustre or GPFS)
• Large scale HPC/AI/ML system experience is a plus (compute, GPE, networking)
• Experience with Infiniband and Ethernet networking (configuration and troubleshooting)
• Linux Admin skills required
• Be available as needed for on call, and escalations
• Be able to lift up to 75 pounds as needed

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance