Home-Based Customer Service Representative

We're looking for a Home-Based Customer Service Representative to assist clients in delivering excellent service to their partner brands. The role involves resolving product and service concerns, maintaining extensive product knowledge, and driving customer satisfaction. This is a fun and rewarding opportunity to work in a company that truly believes in what they're doing!

Requirements

• Highly proficient communicator in both spoken and written English
• Strong customer service orientation
• Excellent problem-solving and analytical skills
• Strong organizational and time management skills
• Ability to function well in a high-paced and at times stressful environment
• Bachelor's degree in Marketing, Communications, and Business Administration, or any related field
• 1-2 years of direct Promotional, Customer Service, or Order Management role
• Language proficiency: Strong verbal, written, and English communication skills
• Proficient in both Microsoft and Google applications
• Basic exposure to Adobe Illustrator, Adobe Photoshop, and Canva is ideal

Benefits

• Industry-leading salary packages
• Permanent work-from-home setup
• Company equipment provided
• Internet stipends upon regularization
• HMO Coverage
• PTO credits and service incentive leaves
• Major spring and winter company live events
• Monthly employee appreciation virtual events
• Company-provided career skills training courses