Customer Solutions Engineer, Philippines

dbt Labs is seeking a Customer Solutions Engineer to join their growing team in the Philippines. The successful candidate will support customers through diverse channels, build technical expertise, and enhance documentation. The role requires demonstrated expertise in coding languages, SQL, APIs, and understanding network requests.

Requirements

• Demonstrated expertise in coding languages, SQL, APIs, and understanding network requests
• Exceptional written and verbal communication skills
• A genuine drive for solving problems and helping others
• A strong technical foundation, especially within a SaaS support environment
• Prior experience in roles that merge the technical with the client-facing, such as engineering support or customer success
• Experience building documentation or technical how-to guides using a variety of media (text, images, video)
• A creative attitude towards problem solving, and enjoy working directly with business stakeholders to help them get past roadblocks

Benefits

• Unlimited vacation time with a culture that actively encourages time off
• Comprehensive healthcare coverage
• Generous paid parental leave
• Health & wellness stipend
• Flexible stipends for: Home office setup, Learning and development, Office space, And more!