Services Consultant

As a Services Consultant, you will help our customers succeed with Dayforce in all stages of the implementation lifecycle. You will lead one or more activities, under the direction of the Project Manager, and focus on helping our customers transform every area of HCM to help them succeed with Dayforce.

Requirements

• Document and validate customer's HCM business requirements and map to Dayforce functionality
• Design and document innovative solutions to solve customers' business needs
• Configure Dayforce to meet customer's business requirements
• Conduct consulting sessions (remote and in-person); produce design documents and meeting minutes
• Provide customers with follow-up consulting and general assistance in areas of expertise
• Act as subject matter expert (SME) on strategic implementations for our internal teams, our customers and our partners
• Attend internal project meetings and provide status on progress of activities and deliverables
• Develop SQL database scripts and XML transformers for integrations and interfaces
• Contribute to Internal Implementation Initiatives
• Document best practices and share with the Practice in at least one area of expertise
• Regularly take part in internal process improvement initiatives
• Focus on Continuing Education
• Contribute to internal knowledge share; review questions and provide feedback on a continuous basis
• Mentor junior consultants on best practice implementation of new product features and functionality
• Participate in Continuing Education sessions, lead Implementation best practice sessions
• Complete new release training on a timely basis; be fully versed on new and/or enhanced functionality in each product release
• Grow your knowledge of Dayforce functionality; complete cross-training to expand your expertise

Benefits

• Excellent time away from work programs
• Comprehensive wellness initiatives
• Recognition through competitive pay and benefits
• Opportunities for volunteer days and charity work