Customer Success Associate - Boston
DatadogBoston, Massachusetts, United States
Posted August 18, 2025
54000 - 72000 USD year
Full Time
About the Company
Datadog is a leading monitoring platform for cloud applications, offering comprehensive observability by integrating data from servers, containers, databases, and third-party services. Our APM, log management, and infrastructure monitoring solutions empower DevOps teams to optimize performance, minimize downtime, and deliver exceptional user experiences. Datadog's open-source tools and cutting-edge technology make it a distinctive player in the cloud computing and DevOps space.
Job Description
As a Customer Success Associate, you will focus on the long term strategic relationship with Datadog customers, drive adoption, and identify growth opportunities. You'll advocate for customers internally and ensure a positive experience. The company prioritizes a hybrid workplace culture with collaboration and continuous professional development.
Requirements
- Identify target opportunities
- Manage full sales cycle
- Manage requests from book of business
- Monitor usage trends
- Collaborate cross-functionally
- 1+ years of customer account facing experience
Benefits
- Best-in-breed onboarding
- Sales training
- Intra-departmental mentor and buddy program
- Continuous professional development
- New hire stock equity
- Employee stock purchase plan
- Generous global benefits