IT Operations Manager
Daniels HealthChicago, Illinois, United States
Posted October 8, 2025
120000 - 135000 USD year
Full Time
About the Company
Daniels Health is a global leader in medical waste management, dedicated to enhancing healthcare safety through innovative solutions. Their flagship product, the Sharpsmart collector, has been recognized as the safest sharps container worldwide. Daniels offers a range of services including reusable containers, education, and sustainable waste management, committed to protecting both healthcare workers and the environment.
Job Description
Daniels Health is a global leader in medical waste management and healthcare safety solutions seeking an experienced IT Operations Manager. This role focuses on leading and developing IT Support Specialists to ensure exceptional technical support and a world-class user experience across the organization, from field to office. The ideal candidate will thrive in a fast-paced environment, value process improvement, and collaborate with various teams to maintain secure and effective IT operations.
Requirements
- Lead and mentor the IT Support Specialists team
- Oversee Service Desk operations and resolution
- Manage IT asset lifecycle and licensing
- Analyze service metrics and improve performance
- Build vendor relationships
- Partner with cross-functional teams
