This Field Service Manager role involves overseeing and managing field service operations, leading a team of technicians, ensuring efficient service delivery, coordinating with customers and departments, and identifying areas for improvement in productivity and customer satisfaction. The role requires a proactive problem-solver with a customer-focused approach and strong analytical skills.
Requirements
- 3+ years of previous experience managing field service operations
- Experience with mechanics and heavy equipment preferred
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Ability to analyze data and implement process improvements
- Knowledge of industry best practices and regulatory requirements
- Customer-focused mindset and commitment to delivering exceptional service
- Knowledge of industry best practices and regulatory requirements
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)