VOIP Support
CyaraHyderabad, Telangana, India
Posted December 3, 2025
Full Time
About the Company
Cyara is the global leader in AI-powered customer experience assurance, committed to eradicating bad CX.
Job Description
Cyara is seeking a VOIP Support Engineer to join our team. As a VOIP Support Engineer, you will be responsible for making high-stakes decisions in real-time to resolve critical telecommunications issues, developing and maintaining strategic relationships with 100+ telecommunications vendors, and architecting bespoke telecommunications solutions to secure and retain top-tier clients.
Requirements
- 5+ years of extensive experience in Telecommunications or Contact Centre domains
- Demonstrated experience in managing relationships with major telecommunications carriers
- Proven track record of implementing innovative telecommunications solutions in a global enterprise environment
- Experience in collaborating with sales teams to secure high-value contracts
- Background in navigating complex regulatory environments in the telecommunications industry
Benefits
- Competitive salary
- Generous benefits package
- Opportunity to work with a global leader in AI-powered customer experience assurance
- Chance to shape the future of Cyara's telecommunications infrastructure