Solution Architect / Consultant / or Sales Engineer
CyaraUnited States
Posted October 2, 2025
160000 - 180000 USD year
Full Time
About the Company
Cyara is a leader in customer experience (CX) transformation, offering an AI-based platform that optimizes interactions across voice, video, digital, and chatbot channels. With services like IVR testing, contact center monitoring, and CX assurance, Cyara helps businesses enhance customer journeys while reducing costs and minimizing risks. The company's commitment to innovation and excellence is reflected in its 96% customer retention rate and world-class Net Promoter Score (NPS), making it a trusted partner for global brands seeking to deliver exceptional CX at scale.
Job Description
Cyara is a leading Automated CX Assurance Platform provider, helping brands improve customer experiences. They are seeking an experienced Solutions Architect to collaborate with sales teams, architect solutions, and drive customer trust. This role requires a deep understanding of CX technologies and communication skills.
Requirements
- 4+ Years in a presale's role presenting to C and V level prospects
- Bachelor's degree in computer science, Information Technology, or related field
- Proven experience as a Solutions Architect, Sales Engineer, or similar role
- Strong technical acumen and ability to design complex systems
Benefits
- Flexible work environment
- Competitive compensation
- Result-oriented culture
