Loan Operations Specialist
Customers BankPennsylvania, United States
Posted October 29, 2025
Full Time
About the Company
Customers Bank is a super-community bank with over $22 billion in assets, providing dedicated personal service for businesses, professionals, individuals, and families.
Job Description
As a Loan Operations Specialist, you will be responsible for a wide range of duties spanning onboarding, servicing, payments, and participation loans. Your role will ensure operational excellence, data accuracy, and an exceptional customer experience.
Requirements
- 3-5 years of previous experience within Loan Operations and/or Bank Operations
- Hands-on experience with onboarding, servicing, Participation/Syndication loans
- Strong knowledge of Commercial, SBA, Participation and Consumer loan operations
- Ability to interpret financial reports, legal loan documents, and complex loan structures
- Strong customer service focus with excellent verbal and written communication abilities
- Proven adaptability in a fast-paced, dynamic environment