Manager, Commercial Renewals

Culture Amp is a leading employee experience platform looking for a strategic and people-first leader to join their team as People Leader, Commercial Renewals. The role involves leading one of their Commercial Renewals teams, responsible for driving customer contract renewals, revenue retention, and long-term customer relationships.

Requirements

• Lead the Commercial RM team responsible for driving customer contract renewals to achieve renewal and expansion goals
• Drive a customer-first approach, ensuring timely and strategic engagement throughout the contract lifecycle
• Provide strategic direction, operational oversight, and performance coaching to ensure the team meets or exceeds renewal and expansion targets
• Partner closely with Sales, Customer Success, Legal, Finance, Operations to streamline renewal workflows and improve operational efficiency, while driving revenue growth and delivering exceptional customer experiences
• Provide regular reporting on renewal and expansion forecasts, and risks to senior leadership
• Foster a culture of accountability, collaboration, and continuous improvement

Benefits

• Employee Share Options Program
• Programs, coaching, and budgets to help you thrive personally and professionally
• Access to external providers for mental wellbeing and coaching support
• Monthly Camper Life Allowance
• Team budgets dedicated to team building activities and connection
• Intentional quarterly wellbeing pauses
• Extended year-end breaks
• Excellent parental leave and in work support program available from day 1 of joining Culture Amp
• 5 Social Impact Days a year to make a positive impact on the community outside of work
• MacBooks for you to do your best & a work from home office budget to spend on setting up your home office
• Medical insurance coverage for you and your family (Available for US & UK only)