Customer Service Representative

The Customer Service Representative is the first point of contact for Auto Collision Group, Inc. customers, ensuring a high level of service. Responsibilities include maintaining customer files, handling insurance claims, scheduling appointments, and managing the repair process. They also act as a communication channel with customers and insurance companies.

Requirements

• Greet customers in a friendly manner.
• Secure repair authorizations.
• Create customer files.
• Collect customer information.
• Handle insurance claims and supplements.
• Schedule appointments.
• Maintain cleanliness in the office.

Benefits

• 401k Match
• Vacation
• Sick Pay
• Holiday
• Medical, dental, Vision Insurance