Technical Delivery Analyst - Observability
CSCWilmington, Delaware, United States
Posted October 9, 2025
Full Time
About the Company
CSC is a global leader in business administration and compliance solutions, offering specialized services to alternative asset managers and capital market participants. Key offerings include digital brand protection, domain management, cyber security, and transaction services. With over 120 years of experience and expertise spanning more than 140 jurisdictions worldwide, CSC serves Fortune 500 companies and is renowned for its professional management and client-centric approach.
Job Description
CSC is seeking a Technical Delivery Analyst – Observability to support the delivery and evolution of the ET Observability Product/Service. This role involves coordinating delivery activities, analyzing stakeholder needs, and ensuring observability standards are met. The ideal candidate will have a strong understanding of observability principles and delivery processes and collaborate with cross-functional teams.
Requirements
- Support delivery coordination for observability initiatives across ET Products and Services.
- Collect and document use cases from stakeholders to inform and prioritize the observability product roadmap.
- Analyze business and technical requirements related to observability, ensuring they are translated into actionable work items.
- Track delivery progress, manage updates in Agile, Waterfall, Hybrid work management tools (e.g., Service Now, Version One), and support reporting and transparency efforts.
- Facilitate stakeholder engagement, ensuring feedback is captured and aligned with delivery goals.
- Ensure observability best practices are considered in planning and execution.
- Collaborate with platform, engineering, SRE, and product teams to align observability capabilities with platform and service-level objectives.
Benefits
- Annual success-sharing bonuses or commission plans based on individual performance
