Provides high quality certification services to meet clients' needs while ensuring safe products are available in the public marketplace.
Requirements
- Provides high quality certification services which meets the clients' needs in the most efficient and effective manner possible, while ensuring safe products are available in the public marketplace.
- Independently manages certification projects concurrently ensuring compliance with all applicable safety requirements achieving completion within time frames and cost deadlines.
- Handles a wide spectrum of projects including those that are complex generating high revenue levels
- Delivers assigned projects / tests within agreed timescales the majority of the time
- Demonstrates the ability to accurately manage project costs within the agreed budget
- Able to maintain good productivity in line with company expectations
- Demonstrates technical competence to review the work of others per divisional quality documents
- Demonstrates technical competence to perform witness testing per divisional quality documents.
- Demonstrates technical competence in 2 or more product qualification competencies
- Reviews test data and reports and authorizes application of the CSA Mark
- Prepares and / or signs Certification Reports and Certificates of Compliance
- Provides client with assistance in solving problems / failures without divulging proprietary information
- Keeps the Product Group Manager or Team Leader or Assistant Operations Manager informed of project status as required, pointing out major problems and non-compliance
- Performs other duties as assigned by the Product Group Manager or Team Leader or Assistant Operation Manager
- Evaluates and qualifies companies in the administration of Certification Programs
- Reviews customer test methods and systems; reviews new / old product designs and all applicable documentation
- Ensures all test equipment and quality procedures are within guidelines
- Provides technical briefings on new and existing requirements
- Authorizes application and / or removal of the CSA Mark
- The qualified Certifier is accountable for including the Technical Advisor or Certification Specialist in product / technical discussions that are unique to CSA or to the experience of the individual
- Provides technical information service to external and internal customers including those forwarded by the Client Service Center
- Liaises with customer in design stage to ensure requirements of national / international standards are met without compromising confidentiality
- Works with sales to support current clients and develop new client opportunities to support growth
- Prepares project quotations for cost and time
- Classifies product by use, environment and function
- Determines applicable requirements / test / standards
- Determines sample requirements and method / location for testing / evaluation best suited to customers' needs
- Provides client feedback to Managers, Team Leader or Sales representatives, as appropriate
- Explains the different product certifications programs available to clients and the requirements for control of production
- Performs within established DQD guidelines
- Prepares Test Lab Work Orders and Special Testing Documentation
- Provides necessary guidance to Lab Technicians to ensure proper application of requirements and data collections methods are in line
- Able to demonstrate experience of performing common testing within CSA laboratories
- Makes field trips and witnesses test work at manufacturer's facilities as required
- Has a good knowledge of the clauses and tests within the standards they support and can demonstrate application across multiple product types
- Demonstrates the ability to compile evaluation record, data and summary test results into forms, templates and checklists without the need for supervision
- Demonstrates the ability to correctly interpret the results from the tests with only minimal guidance and supervision
- The Certifier II is subject to internal audits for compliance and competence
- Participates in CSA Group Continuous Improvement and Innovation projects
- Makes recommendations on new programs / equipment to expand core capabilities
- Generates ideas to improve laboratory safety
- Becomes fully knowledgeable in all national / international standards through research of standards, documentation, bulletins and technical articles in area of specialty
- Recommends revisions to ensure technical consistency to resolve issues of pertinent practices, processes and precedents
- Can explain to others the standards they are competent in
- Performs other duties as assigned by the PGM, Team Leader, or Manager
Benefits
- Competitive salary
- Opportunities for career growth and professional development
- Collaborative and diverse work environment
- CSA Group is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion
