The Facilities Maintenance Technician will be responsible for managing and participating in all aspects of front desk operations and providing excellent customer service. The role will also involve completing general repairs, carpentry, HVAC, plumbing, painting, refrigeration, electrical, video, and commercial kitchen systems as assigned.
Requirements
- Minimum of one-year experience in building maintenance.
- Experience with diagnosing problems with general repairs, carpentry, HVAC, plumbing, painting, refrigeration, electrical, video, and commercial kitchen systems.
- Certification and/or working knowledge in one or more of the following: HVAC, refrigeration, pool operator, or electrical.
- Must possess very good interpersonal and communication skills; will be interfacing with a high percentage of guests as well as other staff members.
- Must be flexible to work all shifts, may be required to work overtime on occasion when the department is short of personal due to illness or vacation, etc.
- Proven track record resolving guest problems and expediting solutions
- Understand daily hotel operations and systems
- Must read, write and speak the English language effectively
- Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts
- Ability to work independently, with little to no supervision, use time efficiently and multi-task
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Life Insurance (Basic, Voluntary & AD&D)
- Short Term & Long Term Disability
- Training & Development
- Wellness Resources
