The Director of Operations will drive operational excellence across the agency, ensuring a seamless balance between people, processes, and commercial performance. This role is responsible for developing and implementing strategies that optimise time operations, resource management, and overall efficiency, while enabling sustainable growth.
Requirements
- Proven leadership experience in operations, ideally within a fast-paced, service-oriented, or agency environment, with a track record of driving commercial success through operational strategies.
- Proven expertise in resource management, financial analysis, and time operations, with the ability to implement data-driven strategies that enhance efficiency and profitability.
- Strong commercial acumen with experience in aligning operational strategies with business growth objectives and achieving measurable financial impact.
Benefits
- Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years
- 25 days holiday a year
- Discretionary annual performance based incentive
- Sale commission
- Recruitment referrals bonus
- Health & Wellbeing contribution
- 2 Recharge Days each holiday year
- Ride to Work scheme
- Railcard
- Season Ticket loan
- Home office chair and home office screen
- Free fruit, breakfast cereals, snacks and tea & coffee in the office
- Enhanced Primary and Secondary family leave as well as extended Parental Leave and Shared Family Leave
- Life insurance and income protection
- Private Medical Insurance
- Pension
- Curated 3rd party learning platform as well as access to Croud Campus (our bespoke learning and development platform)
- IPA Membership
- Peer to peer recognition scheme 'bonusly'
- Team off-sites/regular socials
- Year-round holiday parties
- Flexible working options
- Day to make a difference
