Our Principal Technical Consultant provides guidance to customers related to ServiceNow and develops solutions for their ServiceNow environment. We are looking for candidates with specific Sales and Order Management (SOM) ServiceNow experience.
Requirements
- 5+ years of experience implementing, configuring, and customizing ServiceNow
- 4+ years of experience with common web technologies and networking
- Ability to work remotely and with remote resources as needed
- Ability to understand and implement complex end-user requirements
- Ability to effectively organize work across multiple projects
- Strong understanding of ITIL methodologies, IT architecture, JavaScript and web software design principals
- Working knowledge of relational databases
- Ability to prioritize, manage, and refine the project backlog, ensuring that stories are well-defined and ready for development
- Excellent communication and interpersonal skills, with the ability to interact effectively with clients and team members
- A deep understanding of SOM principles and best practices and the ability to deliver high-quality solutions that meet customer needs and industry standards
Benefits
- The quality of work is more important than when or where it gets done.
- Flexible remote work options
- Additional PTO day for mental health
- Competitive paid time off
- Half-day Fridays
- Paid maternity and paternity leave for biological birth and adoption
- Newborn, adoption and fertility assistance
- Competitive training & development programs
- Extended Healthcare Plan
- Group RRSP with employer match
- 10 days toward bereavement leave
- Premium subscription to the Calm app for every employee
