English-Speaking Customer Support Specialist | Financial Services
Cross Border TalentsLisbon, Portugal
Posted March 4, 2026
Full Time
About the Company
Cross Border Talents (CBT) is a leading global recruitment firm specializing in engineering, IT, and multilingual customer support talent mobility. Leveraging a network of over 300 recruiters and advanced algorithms, CBT offers permanent placement, staff augmentation, and talent leasing (EoR) solutions that bridge the digital skills gap for companies worldwide. Since 2013, the firm has matched more than 130,000 tech professionals from 50+ nationalities with global employers, earning three Horizon 2020 SMEI Seals of Excellence for outstanding innovation. CBT's blend of human expertise and data-driven sourcing positions it as the industry's premier partner for international tech and customer experience recruitment. Join a team that is reshaping global talent acquisition for the era of intelligent machines.
Job Description
Join our team as a Customer Support Specialist for a leading digital banking platform, providing world-class assistance to users navigating their accounts and financial services.
Requirements
- Fluent English communicator (C1C2 level), an Irish accent is a welcome plus!
- Minimum 1 year of experience in banking, fintech, or financial customer service.
- Exceptional attention to detail, problem-solving ability, and customer focus.
- Comfortable working on-site, with flexibility for 24/7 rotating shifts.
Benefits
- Work at the heart of innovation that's shaping the future of digital finance.
- Join a supportive team environment that values integrity, growth, and collaboration.
- Expand your expertise in financial operations and customer experience management.
- Continuous learning and development opportunities in an exciting, people-centered culture.
