Implementation Manager
CreativeXLondon, England, United Kingdom • New York, New York, United States
Posted September 24, 2025
Full Time
About the Company
CreativeX, formerly Picasso Labs, is a leading provider of creative analytics solutions for global brands. The company offers a range of services including creative excellence, consistency, governance, and intelligence, leveraging data to enhance creative efficiency and effectiveness. With clients such as Unilever, Mondelez, Heineken, and Google, CreativeX's technology powers the world’s most loved brands by ensuring clarity and quality in their creative content.
Job Description
CreativeX is seeking an Implementation Manager to transform strategic partnership goals into operational plans, manage client onboarding, and ensure seamless project execution. This role focuses on delivering exceptional service and maintaining strong client relationships by working closely with Global Client Partners, Customer Success Managers, and internal teams. The ideal candidate will be highly organized, detail-oriented and solutions-oriented.
Requirements
- 3-5 years of experience in a Solutions Engineer or similar role, ideally with enterprise-level customers
- Excellent written and verbal communication skills
- Highly organised and detail-oriented
- Proficient with Google Sheets/Excel
- Proven capacity to manage complex projects and drive to resolution
- Experience with technical onboarding and client management
Benefits
- Fully paid medical, dental, and vision
- Private Medical Insurance and Health Cash Plan
- Education budget
- Mental wellbeing support (Calm/Headspace subscription)
- Career development coaching
- Competitive salary and commission plan
- Parental leave
- 401(k) plan
- Employee contributions to a 401(k)
