Sales / Account Manager

The sales professional's primary responsibilities are to sell flooring products to customers, service customer accounts, and assure a desired level of profitability on each sale.

Requirements

• Maintain a level of professional knowledge about flooring products
• Use the appropriate sales process and customer service approach to sell flooring products and related services
• Attend regular company-sponsored training sessions
• Engage in a collaborative goal setting process
• Assist in store promotions and events
• Manage the customer product sample lending process
• Take financial responsibility in processing customer transactions
• Write and process sales orders and quotes
• Communicate with the customer to schedule measurement and installation appointments
• Hold administrative responsibilities
• Go beyond what is expected by creating and offering an environment of outstanding customer service
• Contribute to the sales floor activity and profitability
• Review the information made available by manufacturers about flooring products
• Contribute to customer satisfaction even when the sale belongs to another sales professional
• Ensure customer satisfaction by responding to and resolving customer complaints
• Follow up with customers before and after their orders are complete
• Assist in maintaining store cleanliness
• Maintain store neatness and cleanliness

Benefits

• Competitive salary
• Commission
• Opportunity for advancement
• Paid training