PATIENT ACCOUNT REP II CORPORATE

Patient Account Representative II position responsible for working patient accounts, resolving complex issues, and providing training and assistance to PAR Level I staff. Must have 2-3 years' experience in healthcare, computer experience, and knowledge of medical terminology, claims submission, and customer service.

Requirements

• Assists Collection Supervisor to recognize and identify issues pertaining to the working of accounts.
• Demonstrates ability to handle varying tasks and understanding and interpreting procedures relative to the revenue process.
• Knowledge of State and Federal regulations, HIPAA guidelines, HCFA guidelines, TennCare guidelines, and other Third Party Payer requirements.
• Proactive in performing additional tasks necessary to meet department responsibilities and needs.
• Maintains established departmental policies and procedures, objectives, quality assurance program, and safety standards.