IT Support Services II-Help Desk

COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. We are seeking a skilled IT Support Services II to join our dynamic IT team.

Requirements

• Advanced Technical Support
• System Administration
• Troubleshooting
• User Support
• Documentation
• Mentorship
• IT Projects
• Monitoring and Maintenance
• User Account Management
• Incident Reporting

Benefits

• Competitive benefits package, including medical, dental, vision, and life insurance
• 401k match
• Flexible PTO
• 10 Holidays including your Birthday and a Floating Holiday!
• Gym reimbursement
• Amazon Prime reimbursement
• 40 Hours for Volunteer Time
• Paid Maternity and Paternity leave
• Paid certifications
• Learning and development programs