COURSER accelerates the growth of IT service provider companies. We forge dynamic partnerships, leveraging our values of Teamwork, Service, Growth-Mindedness, Trust, and Innovation to deliver impactful solutions and phenomenal customer experiences. The Builds Engineer I is responsible for designing, configuring, and deploying IT environments for clients, including setting up new workstations, laptops, servers, networking solutions, virtual machines, and cloud-based infrastructure.
Requirements
- Configure and deploy laptops, workstations, servers, network equipment, virtual machines, and cloud-based resources to meet client specifications.
- Design and build custom IT environments tailored to client requirements, ensuring adherence to industry best practices.
- Set up and configure systems for scalability, performance, and security, leveraging virtualization and cloud technologies where applicable.
- Develop and implement automation scripts and workflows to streamline the build process, improve efficiency, and reduce manual effort.
- Use configuration management tools to automate deployments and maintain consistency across environments.
- Regularly review and optimize scripts and automation processes to ensure they align with changing technologies and client needs.
- Conduct thorough testing of new builds, including performance benchmarking, security checks, and functionality tests.
- Ensure that all deployments meet quality standards, and work closely with QA and support teams to identify and resolve any issues before client handover.
- Document test results and communicate findings to internal teams to support continuous improvement.
- Document build configurations, processes, and system architectures to ensure clarity and consistency for ongoing maintenance.
- Maintain an internal knowledge base of build standards, troubleshooting steps, and best practices for use by the broader technical team.
- Provide technical guidance and documentation to clients on build processes, usage instructions, and system maintenance tips.
- Work closely with project managers, account managers, and client representatives to understand project requirements and client goals.
- Participate in client discussions to provide insights on technical feasibility, deployment timelines, and resource needs.
- Offer post-deployment support and troubleshoot issues related to newly deployed environments.
- Propose and implement improvements to build processes, infrastructure design, and automation to enhance service delivery and efficiency.
- Ensure that all builds comply with relevant security standards, client policies, and regulatory requirements.
Benefits
- Competitive benefits package, including medical, dental, vision, and life insurance
- 401k match
- Unlimited vacation time*
- Paid sick time
- 10 Holidays including your Birthday and a Floating Holiday!
- Healthy Lifestyle reimbursement
- Amazon Prime reimbursement
- 40 Hours for Volunteer Time
- Paid parental leave
- Reimbursement for ongoing education and certifications
- Learning and development programs
