ServiceNow Business Process Consultant
CORESPHERE LLCUnited States
Posted December 23, 2025
Full Time
About the Company
CoreSphere, LLC is a fast-growing Salesforce Crest Partner and ServiceNow Elite Partner established in 2003 to develop state of the art solutions for public and private sector organizations.
Job Description
We are seeking a certified ServiceNow Customer Service Management (CSM) Implementation Specialist with a proven record of success implementing and/or supporting ServiceNow CSM solutions as a lead Business Process Consultant (BPC) for a US federal client. The position requires experience and expertise successfully supporting the operations and maintenance (O&M) of a ServiceNow CSM implementation, supporting and developing enhancements, and supporting the functional activities to support the platform.
Requirements
- Successful performed CSM BPC O&M and/or implementation work with other clients of similar size, scope and complexity
- Bachelor's degree in business management, project management, financial management, computer science, or related field
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Implementation Specialist with CSM (CIS-CSM)
- Successful and proven track record implementing ServiceNow CSM applications and other ServiceNow applications
- Minimum three (3) years of experience leading and performing BPC work primarily with CSM
- Deep understanding of both waterfall and agile System Development Life Cycle (SDLC) project management methodologies, techniques, and tools
- Working knowledge and experience with CSM processes
Benefits
- Competitive Pay
- Paid Time Off
- Sick Leave
- Public Holidays
- STD/LTD
- Health and Dental
- 401(k)
