Customer Support Specialist
Cook MedicalMönchengladbach, North Rhine-Westphalia, Germany
Posted October 28, 2025
Full Time
About the Company
Cook Medical develops innovative medical devices and fosters connections to improve lives worldwide.
Job Description
The Customer Support Product Specialist at Cook Capital Equipment will be a subject matter expert on their product portfolio and customer systems. This role involves training, customer support, and supporting internal personnel. Responsibilities include answering customer questions, managing service requests, and maintaining accurate records.
Requirements
- Bachelor's Degree or equivalent work experience
- 3 to 5 years work experience in service scheduling and customer services
- Intermediate knowledge of Microsoft Suite (Word & Excel)
- Strong administrative skills
- Strong attention to detail and organizational skills
- Ability to multi-task and handle competing priorities
