Customer Success Operations Specialist
ContentooAmsterdam, North Holland, Netherlands
Posted January 13, 2026
Full Time
About the Company
At Contentoo, we help businesses grow through exceptional content, scaling creation and localisation globally.
Job Description
We’re looking for a Customer Success Operations Specialist to join our growing Customer Operations team, ensuring day-to-day operations run smoothly and that our Customer Success Managers have the tools, data, and processes they need. In this role, you’ll work closely with cross-functional teams to execute, improve, and scale our Enterprise workflows.
Requirements
- Fluency in English, both verbally and in writing
- 3 to 4 years of experience in operations and project management
- Experience in designing and implementing successful workflows from scratch
- Strong analytical skills and confidence in working with data
- Strong organisational skills and attention to detail
- Comfortable managing priorities across multiple external and internal stakeholders
- A process-oriented mindset and willingness to document and follow structured workflows
Benefits
- Hybrid / remote-friendly working
- 25 paid holidays
- Monthly Alleo budget
- Solid pension plan
- Laptop of your choice (HP or Mac)
- All the office and home-working supplies you need
