IT Support Specialist

Join our dynamic team at Contact Discovery Services as an IT Support Specialist. This is a fantastic opportunity to work in a collaborative environment and contribute to the growth and success of our company.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field preferred but not required
• Minimum of 4 years of experience in IT support or a similar role
• Strong knowledge of Windows and Linux operating systems
• Proficiency in networking concepts and protocols
• Experience administering Active Directory and user account permissions
• Experience with server administration and virtualization technologies (i.e., VMware, Hyper-V, Horizon)
• Solid understanding of cybersecurity principles and best practices, including interfacing with external IT and security providers
• Experience with Microsoft 365, including setup, configuration, and troubleshooting
• Familiarity with storage systems and their administration (i.e. Nimble, TrueNAS)
• Proficiency in utilizing ERD tools for vulnerability management and security monitoring
• Experience with RMM tools and scripting/automation

Benefits

• Competitive benefits
• Work schedule flexibility
• Coordinate various company activities throughout the year