Analyst, Corporate Systems
ConsilioBengaluru, Karnataka, India
Posted January 27, 2026
Full Time
About the Company
Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Job Description
The Corporate Systems Analyst role will play a critical role in bridging the gap between software development and user adoption, supporting the lifecycle of documentation, training materials, and user engagement strategies.
Requirements
- Maintain and update documentation within the centralized Document Management System (SharePoint)
- Track document status across lifecycle stages
- Ensure version control and change logs are accurately maintained
- Tag and format documents for optimal retrieval by AI systems
- Collaborate with AI and platform teams to test and refine chatbot responses
- Monitor usage metrics, feedback, and adoption trends across platforms
- Generate reports on training effectiveness, documentation engagement, and support ticket volumes
- Identify gaps in user understanding and recommend content or training improvements
- Liaise with SMEs, developers, product owners, and support teams to gather insights and requirements
- Participate in demos, story finalization, and release planning to anticipate enablement needs
- Coordinate with training and support teams to align documentation with onboarding and escalation paths
- Ensure all documentation adheres to established standards for clarity, accessibility, and compliance
- Support quarterly and annual review cycles for critical documents
- Assist in audits and compliance checks related to documentation and training
