Concierge

Conrad Athens The Ilisian is seeking a Concierge to provide exceptional guest experiences. The role involves personalized recommendations, handling check-ins/checkouts, managing reservations, and ensuring a smooth and memorable stay. The company emphasizes creativity, collaboration, and a commitment to professional growth.

Requirements

• Minimum of 2 years’ experience in a concierge or customer service role within a luxury hotel environment.
• Strong knowledge of Athens and its offerings, including restaurants, attractions, and transportation options.
• Exceptional customer service skills with a friendly and approachable demeanor.
• Excellent communication skills, fluent in Greek and English; proficiency in additional languages is a plus.
• Proactive and problem-solving mindset with the ability to manage guest requests efficiently.
• Strong interpersonal skills to connect with guests and foster positive relationships.
• Ability to work various shifts, including weekends and holidays, as required.
• Basic technology skills, familiar with hotel reservation systems and concierge platforms.

Benefits

• Competitive remuneration package
• Private medical insurance
• Career development opportunities